Legal
Terms & hire conditions
A summary of our weekly PCO hire terms. Full conditions are provided with your hire agreement.
1. Eligibility
Hire is for licensed private-hire drivers only. Hirers must be over 21, hold a valid PCO licence and badge, hold a full DVLA photocard driving licence, provide a National Insurance number and two proofs of address matching the DVLA address, and pass our checks. Additional drivers must be declared and approved.
2. Application & approval
Before a car is provided we carry out quick checks on the application: document verification, a DVLA check code check and a credit check based on the application. Around 90% of applications are approved. A hire begins once the driver is approved and the first week’s rent and deposit are paid.
3. Weekly rent
Cars are hired on a weekly basis. The weekly rate is shown on each vehicle page and is charged per week, not per day. Rent is payable in advance for each week of hire.
4. Security deposit
A refundable £500 deposit is taken on every car before it is released. It is returned after the vehicle is handed back undamaged and within the agreed mileage. Damage, excess mileage and any outstanding charges may be deducted.
5. Insurance
Insurance is not included. The hirer must arrange their own private-hire (PHV) insurance and provide a valid insurance certificate before the vehicle is released. The hirer is responsible for keeping cover in place throughout the hire and for any liability under their own policy.
6. Mileage
Each car has a weekly mileage cap, either 800 or 1000 miles per week depending on the vehicle. Mileage above the cap is charged as excess mileage at the rate stated for the vehicle.
7. Included with hire
Service, roadside assistance, road tax, MOT, PHV licence, tyres and brakes are included with every hire. The hirer must report faults promptly and allow the vehicle to be serviced or repaired when required.
8. Use of the vehicle
The vehicle is provided for licensed private-hire work and normal driving. It must not be used for racing or track use, sub-let to another driver, or taken abroad without prior written consent. Any traffic offences, tolls, congestion charges or fines during the hire are the hirer’s responsibility.
9. Ending the hire
Either party may end the hire with reasonable notice. On return, the vehicle is inspected and the deposit released subject to condition, mileage and any outstanding charges. Please contact us as early as possible if your circumstances change.
10. Liability
Nothing in these terms limits liability where it cannot lawfully be limited. Delephna is not liable for indirect or consequential loss, including loss of earnings, arising from the hire.
Delephna Car Limited, registered in England & Wales. Questions? Contact us.